Marketing Information Services (MIS) Data Privacy Statement
Thompson Tractor Co., Inc. Customer Data Privacy Statement
Thompson Tractor Co., Inc. is committed to providing customers with the best value products and services, both in the field and online. We also recognize and respect your privacy and are committed to providing adequate data protection and full compliance with applicable data privacy laws.
Product information and customer information we collect
We collect information about specific machines or products (e.g., configuration or consumption of parts and services by serial number) or groups of machines or products and customer information that allows for identifying and contacting a customer such as name, address, phone number and email address.
What we do with product information and customer information
The product and customer information is used by Thompson Tractor and Caterpillar, Inc. to facilitate efforts towards improving customer experience and to improve our products and services.
To the extent that the product and customer information is associated with a part of the Caterpillar business that is acquired by another entity, merged with another entity, restructured, sold, or otherwise transferred, Caterpillar reserves the right to use and disclose this information.
In each case, such product and customer information shall only be used in accordance with applicable laws.
Product and customer information is obtained by Thompson Tractor in connection with the sale and lease of machines and the delivery of parts and services to customers. This information may be transmitted automatically or manually to Caterpillar and Thompson Tractor.
We take appropriate and reasonable steps to protect the product and customer information that we process, regardless of where the systems that we use to process the information is located. We do this through physical, electronic and procedural safeguards that are designed to protect the confidentiality, integrity and availability of the information. Thompson Tractor intends to treat your product and customer information respectfully and lawfully.
Your product and customer information may be shared by Thompson Tractor with Caterpillar, its partners, affiliates, and subsidiaries, and third parties on their behalf, but we disclose information only to those with a legitimate business reason to access it. This includes third parties who process information on behalf of Caterpillar and its partners, affiliates, and subsidiaries.
By providing product and customer information to us, you consent to the collection and use of the information in accordance with the purposes described in this privacy statement.
Privacy statement changes
We reserve the right, at any time and without notice, to add to, change, update, or modify this Customer Data Privacy Statement by posting such addition, change, update, or modification on our website. Any such addition, change, update, or modification will be effective immediately upon posting on our website.